Skills to Facilitate Training

The skills you learn in a CFAL online course for teaching adults apply to every course or training program you now teach or may teach in the future. They last a lifetime and make your teaching more effective and more rewarding.

Every skill, or competency, is an integration of 3 types of learning and performance.

Cognitive learning involves more than simply knowing information - one must be able to analyze, synthesize and problem solve.  Psychomotor learning involves being able to physically perform a task. And Affective learning is all about the attitudes a person has when performing the skill.


In training manufacturing employees, equal emphasis must be placed on what to do (the procedures) and how to recognize when something is not right (avoiding problems). Some businesses I’ve worked with felt that their line workers should just do as they were told, yet the workers were not trained to spot minor equipment issues before they became major problems.

In training nurses and hands on therapists, equal emphasis must be placed on the ability to analyze data (vital signs, painful expressions…) to recognize problems as well as the quality of touch used when working with patients.  One nurse I trained in a CEU program “knew” everything, but her touch was harsh, causing tension in every patient. Touch is a skill required as part of overall competency in patient care.

In training CEO’s and administrative staff on QTM during the ‘80’s there was resistance to consider employee input in decision making as leaders preferred a micromanagement approach. Most of these companies had problems with employee retention and high turnover rates. Once employees were trained in analytical and problem solving skills, their contributions to the company suggestion box advanced organizational goals and employees felt more more highly valued.

Teachers and College Instructors are some of the hardest, yet often can be the easiest to train in how to facilitate Adult Learning. There seem to be 2 types.  The first believes that if they say something, or show something once, that everyone can learn it. They do not recognize different learning styles, or the steps involved in performing a complex task. The second group has always taught this way, usually because what they teach was initially difficult for them to learn. They had to go through many steps in order to become competent.  These instructors know that anyone can achieve almost anything when presented in a way that utilizes an individual's most appropriate learning strategies.

Becoming Certified as a Facilitator of Adult Learning is not for everyone. It is for those who are frustrated knowing what they teach isn’t getting through, when employees seem to need training on the same thing over and over, when the atmosphere is the workplace is indifferent or when people walk away from their workshops without useful information and don’t return.

Suggested Resources:

Skills Development | Personal Excellence

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Certified Facilitator of Adult Learning

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